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All Packages are sent via Royal Mail or by courier if over 2 kilos in weight
For all UK orders, we charge a flat rate of £2.95 to cover postage and packing.
Heavy packages are posted using economy shipping.
WE DO SEND OVERSEAS
For European and International orders, shipping is charged at cost. When the order is placed £20 shipping cost is added to your order. If the actual cost is less than the figure quoted, then we will issue a refund for the overpayment. If the actual postage cost is greater than the figure quoted, then we will contact you to confirm the shipping value before your order is dispatched.
Returns Policy
If you are not totally satisfied with your purchase, send it back to us in a re-sellable condition for a friendly, no questions asked refund. Items are returned at your expense and the P&P can not be refunded. We are unable to exchange paper/cardstock and stickers taken off the roll unless faulty.
Please contact us for a Return Authorisation Number and send to The Scrapbooking Shop, Unit 3G, Littleburn Business Centre, Mill Road, Langley Moor, County Durham, DH7 8ET. This does not affect your statutory rights.
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